Shipping & Returns

Last updated: August 28, 2026

Thank you for shopping with SheaBa Glow. We want your order to arrive safely and in good condition.

Processing Time

Orders are typically processed within 2–4 business days. Processing times may be slightly longer during high-volume periods, product restocks, holidays, or weather-related delays.

Shipping

We currently ship within the United States.

Shipping options and rates are shown at checkout before payment is completed. Once your order ships, you will receive a confirmation email with tracking information when available.

SheaBa Glow is not responsible for delays caused by the carrier, incorrect shipping addresses entered at checkout, weather, or events outside our control.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at support@adikanllc.com.

Please include:

• Your order number

• A brief description of the issue

• Clear photos of the product, packaging, and shipping box

If approved, we will replace the item or issue a refund.

Returns

Due to the personal care nature of our products, we do not accept returns or exchanges on opened, used, or unsealed items.

Unopened and unused items may be eligible for return within 7 days of delivery. To request a return, contact support@adikanllc.com with your order number.

Approved returns must be shipped back in their original condition. Return shipping costs are the customer’s responsibility unless the return is due to our error.

Original shipping fees are non-refundable unless the issue was caused by an error on our part.

Refunds

Approved refunds will be issued to the original payment method. Please allow time for your bank or payment provider to process the refund.

Contact

For shipping, return, or order questions, contact:

SheaBa Glow
Distributed by ADIKAN LLC
Richmond, TX 77406 USA
support@adikanllc.com